HERO POLAR FLEECE KIDS HOODY
- Made from a soft polar fleece fabric
- Zip through fastening
- Dropped shoulder fit
- Washes really well, so made to last and be passed on
Designed in the UK
Crafted in Turkey
WASH AT 30
WASH WITH NON BIO
DO NOT TUMBLE
DO NOT BLEACH!
We despatch orders same day (before midday)
Excluding weekends and bank holidays.
We ship worldwide.
Please note that our despatch time during busy periods (such as sales & promotions) will be slightly slower due to the volume of orders to handle but we will always endeavour to despatch same or next day.
Shipping times may also be slower during festive periods such as the lead up to Christmas due to Royal Mail being busier than usual. So just bear in mind that our shipping times below may be slower over these periods. Suggest to upgrade to Tracked next day for a speedier service if you need items faster.
All UK orders will be shipped through Royal Mail so will arrive through your usual postman.
We offer FREE UK delivery on orders over £75
*Please note the above free delivery offers will be sent second class or standard airmail. If you prefer a tracked service please upgrade this at check out.
We also offer the below shipping options at checkout:
Second class non-trackable £2.95 (3-5 working days)
First class non-trackable £3.50 (1-2 working days)
Tracked Next Day £6.95 (guaranteed before 1pm next working day) this applies to orders made before 2pm on weekdays excluding bank holidays.
Non trackable postage will not be insured, so any lost post will be at buyers risk. We can provide a receipt to show postage but suggest if you are buying a large value order to upgrade to a tracked service.
Rest of the world
We send all of our international post tracked so that we can guarantee security for our customers. These are insured so if anything should occur our customers will receive a full refund.
Royal Mail Economy Tracked (up to 10 days) £16.95
DHL Express Tracked (1-2 days) £29.95
Please note orders sent out of the UK may be subject to additional taxes during customs clearance which is the customers responsibility and out of our control.
Return your order within 30 days for a refund or exchange. Orders must be in a resaleable condition with tags. If you want to exchange for another size or item on the website, please add a note in the parcel stating the exchange and we will process this on the day of receipt. Please note that we will refund the full cost of the item paid, we will not refund postage unless the item/s received are faulty or damaged.
Please note our free returns service is temporarily unavailable as we are moving to a new fulfilment warehouse. This should be back up and running by 11th August.
Should you want to return items in the meantime, please return via the post office to the below temporary returns address.
Please allow up to 10 working days for a refund to process.
If you want to discuss anything regarding your order, just drop us an email at firstname.lastname@example.org
6 Mowbray Drive, Leighton Buzzard. LU7 2PH