Return your order within 30 days for a refund or exchange. Orders must be in a resaleable condition with tags. If you want to exchange for another size or item on the website, please add a note in the parcel stating the exchange and we will process this on the day of receipt. Please note that we will refund the full cost of the item paid, we will not refund postage unless the item/s received are faulty or damaged.
To create a free trackable return or exchange, visit the Royal Mail online returns portal and follow instructions to generate either a label to print at home or a QR code to take to your local post office who will print a label for you.
Free returns are only available to our UK customers only.
Please allow up to 10 working days for a refund to process.
If you want to discuss anything regarding your order, just drop us an email at email@example.com
Unit 10 Peartree Business Centre, South Road, Harlow, Essex, CM20 2BD.